If you have forgotten your Gmail password, you will need to go through our password recovery process. You can reset your forgotten Gmail password if have a phone number, secondary email address specified for your Gmail account or you have not logged into your Gmail account for five days.
If 2-step verification has been turned on for your account then too reset your password, you will need to enter a verification code from your phone.
Without your phone, it can sometimes take 3-5 business days to complete the account recovery process. If you have only lost access to your phone or backup options temporarily, you should wait until you can access them again.
How To Recover / Reset Gmail Password
1. To reset your password, visit the password-assistance page.
2. Select I don’t know my password.
3. Enter the username you use to sign in to Gmail.
4. Click Continue.
5. Select I can access my phone or backup options.
6. Click Continue.
Secondary Email Address
If you have a secondary email address connected to your Google account, you can get a message at that address containing instructions to reset your password.
Open your alternate email account and follow the link in the Google Password Assistance message to initiate the password reset process for your account.
You will be taken to a new page where you can enter your new password. If 2-step verification has been turned on for your account then, you will need to enter a verification code from your phone.
If you have added a phone number as a recovery option, Google can send you a text message with a code to help you reset your password.
If you do not have an alternate email address listed on your Google Account, you should be able to reset your password by answering your security question. You will not be able to use a security question to recover your account until five days after you have last signed in.
Unable to Recover Password
If you are unable to reset your your Gmail password, either through a secondary address or by answering your security question, you will need to fill out this form so that Google may assist you.